PayPal Policy Updates Revising PayPal’s Seller Protection program (02/11/2022)

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Policy Updates​

Notice of Amendment(s) to the United States PayPal Agreement(s)

Issued: February 11, 2022

This Page

This page details and/or previews updates to PayPal users of changes to the United States PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

Amendments to the PayPal User Agreement

Effective March 21, 2022, we are:

  • Revising PayPal’s Seller Protection program to expand the list of ineligible items to include certain Non-Fungible Tokens (NFTs) with a transaction amount of more than $10,000 USD.

  • Revising the actions we may take if your eligibility for PayPal’s Seller Protection program is suspended. In such a case, we may treat amounts you retained under PayPal’s Seller Protection program in the past 30 calendar days as amounts owed to PayPal and debit your PayPal account accordingly.

  • Updating the Dispute Fee and Restricted Activities terms to include actions we may take and the dispute fees we may assess if the seller engages in a Restricted Activity.

  • Revising our notice terms for business accounts so that notice of changes may include posting information about the changes on our Policy Updates page or providing information about the changes by other written means (which may include email).

  • Increasing some of the fees that apply to buying and selling cryptocurrencies. You can preview the Consumer Fees page that will be effective on March 21, 2022, following such changes.
Effective March 31, 2022, we are:

  • Aligning our American Express Payments pricing with the pricing for other card types on our Merchant Fees page. For the applicable Payment Types, this alignment will (1) reduce the percentage fee and introduce a fixed fee for the applicable transaction rates and (2) introduce an additional percentage-based fee for applicable international transactions. This alignment will result in fee increases for some transactions. You can preview the Merchant Fees page that will be effective on March 31, 2022, following such changes. As a result of the alignment, American Express Payments will no longer be listed separately.
Review the updated User Agreement.

Review the updated Seller Protection program.

Review the updated Consumer Fees.

Review the updated Merchant Fees.

Amendments to all applicable Legal Agreements

Effective: March 21, 2022, we are:

  • Removing or modifying references to eBay that are no longer applicable.
>> View all legal agreements

>> View past policy updates
 
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