RW, I agree it all depends on the individual postman on the job at USPS working unsupervised whether your mail service is good or not.
However last month I had an expensive pair of Leica Trinovid HD binoculars that were supposed be delivered to me but never made it to MY house! Instead it was delivered 5 houses down according to GPS tag on the tracking number (told to me confidentially by my regular carrier). My local Post Office sent another carrier back out to the house the next day to retrieve it and the resident denied getting a package and said he knew nothing about it...
Next day I spoke to a postal supervisor who admitted to me my package was MIS-delivered to that address, down the street from mine. So she went back to the house herself to get the package and was told the same thing by the resident. When I spoke to the supervisor again she told me there was nothing else she could do and that I had to "file a claim for a lost package" I did exactly that and I included all the information the local post office had given me and the claim was TURNED DOWN because the USPS system said it was "Delivered".
I filed an appeal and the same response came back
that the packaged was delivered, in spite of providing all the information about the MIS-DELIVERY that the local post office gave me AND about the GPS tag on the tracking number showed it was PHYSICALLY MIS-delivered to #12 and not to #2 (my address). WTF!!!!
Really pissed off at this because the local Post Office must have lied when questioned about it during my appeal to cover up their dumb ass that one of their carriers had fc*ked up big time in spite of the GPS tag in their system backing up my claim! And the police told me since the package was not actually stolen from me there was nothing they could do either.
Now I have to really think about what to do for delivery in the future for watches and other expensive items I buy...
Suggestions?