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- Jul 11, 2014
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Rakuten Global Market will be ...
English Closure Announcement
We thank you for your patronage over the past ten years. We regret to inform you that Rakuten Global Market will be closed permanently as of June 1, 2020 02:00 PM (JST). We sincerely apologize for any inconvenience this may cause. Please read the following information carefully for your orders on Rakuten Global Market. We offer many other services at Rakuten for you to enjoy!
Rakuten Ichiba: one of the biggest shopping websites in Japan (Available in Japanese)
Rakuten Global Express: Rakuten's official international delivery service (Available in English, Japanese, Simplified Chinese, Traditional Chinese, and Korean)
You can also enjoy shopping from your country.
Rakuten Taiwan
Rakuten US
Rakuten France
Rakuten Germany
FAQ
Questions About Your Orders
Q1) Can I still place an order on Rakuten Global Market?
Q2) When will be the last payment date?
Q3) When will be the last shipment date, and who should I contact if there is any problem with the shipment?
Q4) What will happen to the orders that I have already placed?
Q5) Who can I contact after the platform is closed regarding my orders and shipments?
Q6) Can I cancel my order after Rakuten Global Market is closed?
Questions about the Rakuten Global Market Service
Q7) Until when can I shop on Rakuten Global Market?
Q8) Will I be able to shop on the Rakuten Global Market App?
Q9) Where can I shop on Rakuten after Rakuten Global Market is closed?
Questions about Membership Status
Q10) What will happen to my Rakuten account and membership after Rakuten Global Market is closed?
Q11) I would like to cancel my Rakuten account/membership, what should I do?
Q12) Can I still use my Rakuten Points after Rakuten Global Market is closed?
Q13) Can I still change my account information after the Rakuten Global Market closure?
Questions about Data Management
Q14) How is my data going to be used after Rakuten Global Market is closed?
Contact
If you have further questions, please contact our Customer Support team.
English Closure Announcement
We thank you for your patronage over the past ten years. We regret to inform you that Rakuten Global Market will be closed permanently as of June 1, 2020 02:00 PM (JST). We sincerely apologize for any inconvenience this may cause. Please read the following information carefully for your orders on Rakuten Global Market. We offer many other services at Rakuten for you to enjoy!
- The last date on which you can make a purchase on our site: June 1, 2020, 02:00 PM (JST)
*Please complete your order by this time. - Last payment completion date: June 11, 2020, 10:00 AM (JST)
*Please complete your payment by this time. - Last shipment date: June 15, 2020
*Stores will complete shipment by this date.
Rakuten Ichiba: one of the biggest shopping websites in Japan (Available in Japanese)
Rakuten Global Express: Rakuten's official international delivery service (Available in English, Japanese, Simplified Chinese, Traditional Chinese, and Korean)
You can also enjoy shopping from your country.
Rakuten Taiwan
Rakuten US
Rakuten France
Rakuten Germany
FAQ
Questions About Your Orders
Q1) Can I still place an order on Rakuten Global Market?
Q2) When will be the last payment date?
Q3) When will be the last shipment date, and who should I contact if there is any problem with the shipment?
Q4) What will happen to the orders that I have already placed?
Q5) Who can I contact after the platform is closed regarding my orders and shipments?
Q6) Can I cancel my order after Rakuten Global Market is closed?
Questions about the Rakuten Global Market Service
Q7) Until when can I shop on Rakuten Global Market?
Q8) Will I be able to shop on the Rakuten Global Market App?
Q9) Where can I shop on Rakuten after Rakuten Global Market is closed?
Questions about Membership Status
Q10) What will happen to my Rakuten account and membership after Rakuten Global Market is closed?
Q11) I would like to cancel my Rakuten account/membership, what should I do?
Q12) Can I still use my Rakuten Points after Rakuten Global Market is closed?
Q13) Can I still change my account information after the Rakuten Global Market closure?
Questions about Data Management
Q14) How is my data going to be used after Rakuten Global Market is closed?
Contact
If you have further questions, please contact our Customer Support team.