Benarus Returns

paulclu

Tyme Machine
Joined
Sep 1, 2014
Messages
1,671
I just receive the new Benarus Mako last week and decided to return it, I sent 3 emails to Benarus regarding their return process, but no response. Anyone have any suggestions or know how Benarus handles returns. I just don't want to blindly mail back to China. Any help would be appreciated.
 
I never had to return one. You might have seen his already from the site. Good luck.

RETURN AND REFUND POLICY

Returns are accepted if the watch is unworn and complete and we have been informed about the

return within 3 days after arrival.

We do not refund our shipping charges (US$50) and also not yours.

For any inquiries please contact:

[email protected]
 
I did see that, but wanted to know if there was a return process and RA# needed.

Also, still no reply to my 3 emails.
 
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